![]() ![]() The next element of a SMART goal is that it has a measurable objective. Good example: To reach a 20% staffing increase for the next budget year by onboarding four new call center representatives each month. It does not lead to a vague goal or the potential for misinterpretation. A specific goal lays out clear expectations and/or steps to reach that objective. The first step of a SMART goal (and the first letter in the SMART acronym) is specific. Let’s explore the SMART goal-setting method and how leaders and managers can set goals of their own by exploring examples of SMART goals. A SMART goal is a powerful tool that enables you to track your progress on a regular basis towards achieving your key performance indicators. ![]() Leaders and managers need to have solid goals for themselves and also for helping others hit their own individual goals to improve employee performance. ![]()
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